Status & Information
UK Shipping Information Page
All UK orders ship from our EU based warehouse with FREE SHIPPING!
Posted below is the current inventory in-stock and shipping information. Please always make sure to check this page for up to the minute information and inventory levels. Dates listed are the estimated time to process and ship an order. All shipments are sent via DHL with time in transit separate.
Shipping Method: All UK orders ship via DHL with final delivery via ParcelForce. The time in transit to your destination depends on your proximity to our distribution facility. Please make sure to check your DHL tracking results which will show the separate ParcelForce tracking link once transferred.
UK VAT/Duties: The UK VAT of 20% will be due and payable upon delivery to the courier as a shipment from the EU is an import shipment to the UK.
BIOMAX SERIES LIGHTS:
BIOMAX 300 -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX 450 -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX 600 -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX 900 -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX PRO SERIES LIGHTS:
BIOMAX PRO NANO -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO MIDI -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO GRANDE -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO ULTRA -
EU/UK: **OUT OF STOCK - ETA: July 7th
BIOMAX RACKS/STANDS/ACCESSORIES:
BIOMAX Tabletop stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX Mobile Rack Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX Horizontal Rack Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX Wall Mount Bracket -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
White Mobile Floor Stand -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX XL Mobile Floor Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX XL Motorized Horizontal Stand -
EU/UK: IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS
BIOMAX PRO RACKS/STANDS/ACCESSORIES:
BIOMAX PRO Tabletop stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO Mobile Rack Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO Horizontal Rack Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO Wall Mount Bracket -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
Black Mobile Floor Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO XL Mobile Floor Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
BIOMAX PRO XL Motorized Horizontal Stand -
EU/UK: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.
All dates quoted are our best approximation but can be subject to change as we move closer to the final date according to daily operations or freight transport situations beyond our control.
UK Returns – 14-Day Right to Cancel
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers located in the United Kingdom may cancel their purchase within 14 days of delivery.
To submit a request, please use our UK Return Request Form. Once submitted, you will receive confirmation, and our support team will provide return instructions, typically within 24–48 business hours.
Please do not ship products back until return instructions have been provided.
Return Shipping & Packaging
Due to the size, weight, and precision electronic nature of our products, customers are responsible for safely packaging items for return shipment.
We strongly recommend using the original packaging, including all custom foam inserts and protective materials, as it is specifically designed to protect these products during transport.
Customers are responsible for the direct cost of returning products. Damage caused by inadequate packaging, missing components, or incomplete returns may result in a reduction of the refund.
Product Inspection & Diminished Value
Returned products are inspected upon arrival and documented as part of our quality control process.
Customers may inspect products as necessary to confirm their nature, characteristics, and function. If a product shows signs of handling or use beyond what is necessary for inspection, resulting in diminished condition or reduced value, a proportional deduction may be applied based on the documented condition of the returned product.
Refunds are processed in accordance with applicable UK consumer regulations after the returned product has been received. All returns are inspected upon arrival, and any applicable diminished value adjustment will be based on the documented condition of the product.